Refund Policy

Last updated October 30, 2026

Pro: 7 days, no questions

Within 7 days of your first Pro payment, send one message and you get a full refund. No reason needed. I refund the same day you ask. Your bank may take a few days to show it.

The Sellout Promise

If you qualified (live Shopify store, 30+ units, drop plan with your sold-out number posted on day 0), ran the steps, and your drop sold under 80% of your number in the 7 days after drop day, with at least 30% of orders from first-time customers counted: ask within 14 days after drop day and your next month of Pro is free. Skip a step and there's no credit. Full conditions: terms.

1:1 mentorship: the $10k guarantee

On the 3-month term: if you completed the weekly plan (including the agreed ad budget) and attended the weekly calls (one reschedule allowed), and you didn't hit a calendar month with $10,000 or more in Shopify net sales inside the 90 days, ask within 14 days after day 90 and I refund every month you paid, within 7 days. Month to month has no guarantee. Full conditions: terms and your mentorship agreement.

Cancel in one click

Pro renews every 30 days until you cancel. Cancel from your account in one click, no call, no email chain; the month you paid for runs out and nothing else is charged. After the first 7 days a month isn't refundable, except under the Sellout Promise. Founding members who cancel and come back pay $67 again.

Drop Texts

Drop Texts ($27, formerly "Drop Kit") is a digital download delivered instantly. It isn't refundable once downloaded. If you join Pro within 30 days, the $27 comes off your first month.

Exceptions

No refund if you're removed for breaking the community rules in the terms.

How to ask

DM @sethmevans on Instagram, message me on Whop, or reply to any email you got from Self-Scaled, with the email you paid with. Please ask me before you go to your bank: I refund faster than a dispute does.